We Fight for You

New tool aims to keep patients safe

| May 9, 2018 | surgical errors

Three companies have merged their expertise together to create a tool called InTouch Surgical. The goal is to prevent Texas residents and others from being the victim of a serious medical error. The first company is called InTouch Health, and it provides telemedicine services. It is joined by startup SafeStart Medical that aims to prevent “never events” such as wrong-site surgeries. According to SafeStart’s CEO, 40 to 50 percent of serious errors begin when a surgeon and patient first meet.

The company says that improved communication can help to eliminate these errors from occurring. TapCloud was the final company that helped to create InTouch Surgical. It offers patients advice and information prior to a surgery and helps to engage them when they aren’t in a hospital or other clinical setting. The product that the three companies combined to create is designed to function as a patient management tool.

It has been chosen to be used in 220 hospitals in Ontario, Canada. When used together, it provides increased patient safety from the time that they arrive for surgery until after they are discharged from the hospital. It can also be used to help patients and clinical staff follow and monitor care plans. Furthermore, patients may feel as if they have a better experience using the tools provided by these companies.

Patients who are victims of surgical errors may be entitled to compensation for their injuries and related damages. This is generally true if the mistake rises to the level of negligence or malpractice. Negligence or malpractice generally occurs when a surgeon either takes action or fails to take reasonable action to care for a patient. An attorney may review a case to determine if an error could or should have been avoided by the surgeon.